FREQUENTLY ASKED QUESTIONS


What is Lucky Scratch?

Lucky Scratch is a free mobile application which provides a fun way to win gift cards and enter sweepstakes.


HOW DO I WIN MONEY?

Lucky Scratch offers Sweepstakes. You can enter to win by playing Instant Win Scratch Cards or entering Sweepstakes with in-game tokens.

NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN. The Lucky Scratch Application (the "Sweepstakes") is sponsored by Fort Mason Games, Inc. ("Sponsor"). The Sweepstakes is not sponsored, endorsed, administered by, or associated with Apple Inc., Google Inc., Facebook, Inc., Amazon Inc. or its subsidiaries or affiliates.

We currently reward prizes in Gift Cards, and certain specified sweepstakes offer a paypal prize. Stay tuned as we look forward to widening our selection of prizes!


How do I download lucky scratch?

You can download Lucky Scratch here:

Google Playstore

Apple App Store

Amazon App Store - Coming Soon!


Can I play Lucky Scratch on my computer?

Lucky Scratch is available only for mobile devices, including phones and tablets.


How can I invite my friends to play Lucky Scratch?

In the Lobby, you will find your Referral Code. Hit the SHARE button to share your invite code to your friends.


What are my odds of winning?

For the instant win scratch cards, the odds of winning depend upon the number of people playing the cards. For sweepstakes, the odds of winning depend upon the number of entries received. All entries have the same chance of winning and the winner will not be announced until he/she has confirmed their information.


How do i contact support?

In the App, go to the Settings dialog in the upper right and click “Contact Support” . This will generate an email with helpful information so we can best assist you.

You can also email support@luckyscratchapp.com


DO YOU DISCLOSE MY INFORMATION TO THIRD-PARTIES?

Your privacy is important to us and we never disclose your personal information to third parties without your consent. If you are to win a sweepstakes, we may publish your First name, last initial, location, photo, and a description of your winning in advertisements or in the application. We may also disclose your information as needed to State and Federal organizations in regards to tax reporting obligations.